Shipping policy

Shipping Policy

Thank you for shopping with YOMOYOTO. This Shipping Policy explains how orders are processed and delivered after purchase.

Order Processing

Orders are typically processed within 2 to 5 business days after payment is confirmed, excluding weekends and public holidays. During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary by destination and carrier. Most orders are delivered within 7 to 20 business days after shipment. Delivery times are estimates and may be affected by customs clearance, carrier delays, weather, holidays, or local delivery conditions.

Shipping Costs, Taxes, and Duties

Shipping costs, if applicable, are shown at checkout before you complete your order. International orders may be subject to import duties, taxes, customs fees, or brokerage fees charged by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

Tracking

When tracking is available, we will send tracking information to the email address provided at checkout after your order ships.

Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed delivery, or additional shipping costs caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us at yomoyoto@outlook.com with your order number and any relevant photos or tracking details. We will review the issue and help find a reasonable solution.

Contact

For shipping questions, contact us at yomoyoto@outlook.com.